Having a virtual receptionist in your office relies on proven technology that allows your staff to be more efficient and focus on the things that require the most attention.
Does your phone ever ring and your receptionist or nurse has to drop what they are doing to rush to the phone? Or worse, does the phone go to voice mail?
A virtual receptionist is a back-up for your receptionist. They can take appointments, cancel or reschedule appointments and make reminder calls to your patients just like your normal receptionist. The difference is a virtual one can do this 24 hours a day, seven days a week. Whether the call comes in during normal business hours or late at night. They can even set appointments over the Internet.
Do you ever have people that have set an appointment and forget to come to your office? These no shows are expensive, both in terms of lost revenue and lost time. Plus your patient had a very good reason for making the appointment in the first place. They didn’t set the appointment so they could come in and chat about the weather.
To avoid no shows many offices have their staff make calls trying to remind their patients about their appointments. But generally this duty is way at the bottom of the list of things to do for your staff. And they don’t like doing the calls. They are boring repetitious and eat into their time. 오피
A virtual receptionist can do this work for you and free up your staff for more important duties. One of the big benefits though is that your virtual helper can do the reminders in whatever media that is the best way to contact your client. It can use the telephone, cell phone, e-mail or text message. Even if you have your staff making reminder calls, that is what they are doing, calling number after number and likely talking to voice mail after voice mail.
The cost of one no show will pay for your virtual receptionist.